QUALITY & ENVIRONMENTAL POLICY STATEMENT

Radiant Marine Limited known for the application and finishing of marine coating systems on all types of vessels is totally committed to client satisfaction, offering our customers a personalised service using quality products & first-class experienced employees. 

We follow International Standards creating a productive and challenging work environment, providing all employees with the training & tools to perform their job safely and to the highest standard. Our strategic goals are to: • Respect our clients’ requirements, meet or exceed customer’s expectations and achieve total satisfaction through analysis and monitoring, anticipate future needs & continuously improve the efficiency of our quality management system.

• Long term growth and customer loyalty. Maintain our high standard of communication with clients before, during & after a contract.

• Promote employee satisfaction, development and growth for all employees. Create a favourable climate within the company to promote quality and continuous improvement, the health & safety of our employees and reduce the environmental impact of our practises. Inform all our employees of our quality & environmental policies and gain their commitment by raising awareness and training in procedures.

• Ensure decisions and actions are taken to maintain our high standards of quality.

• Promote resource and energy conservation and minimize releases to air, water and land of toxic substances, reduce pollution, emissions and waste.

• Comply with the requirements of environmental legislation and approved codes of practise.

• Yearly revision of quality & environmental policies, aims & objectives. Through our quality controls, continuous improvement methods, team spirit and clear objectives we aim to deliver the results our customers expect, a total quality yacht service.

The management encourages all its employees to achieve these objectives, relying on their support and involvement with both personal and communal commitment. 

Senior Management will maintain the commitment & leadership quality system and take responsibility for the effectiveness by establishing a policy and objectives consistent with the strategic direction & context of the organization , analysing risks & ensuring that the quality policy is communicated, understood & applied, promoting knowledge of the process approach and continual improvement, ensuring that products & services offered to customers meet applicable legal & regulatory requirements, generating customer satisfaction. 

Management Team

March 2021